"New World. New Skills. Before and Beyond COVID-19"

This pandemic is changing society and there is little prospect of returning to the world exactly as we knew it. Consequently, organisations are rethinking their upskilling and reskilling efforts for both the short and long term applying lessons learnt during COVID-19. How to develop future skills and encourage "good work" in and after a COVID-19 world? The transferable skills which organisations need - creativity, problem solving, digital acumen, and leadership - are those which help their people think, act and thrive in a more unpredictable and rapidly digitising world. Digital skills are in other words only part of the story.